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Terms & Conditions

·     Please arrive on time, if you are late the clinic reserves the right to cut your treatment time to ensure we are not late for the next appointment.

·     Full payment is required on the day

·     Refine Cosmetic reserves the right to refuse treatment if deemed unsafe or inappropriate on assessment

·     Prices are indicative only; additional costs may be applicable.

·     Prices are subject to change without notice

·     Gift vouchers are non-refundable and not redeemable for cash.

Abusive, aggressive or any behaviour deemed inappropriate will not be tolerated.

Cancellation Policy

·     We are a small business that runs by appointments only. In doing this we can juggle family life and other employment so as we can offer you the best time convenient to you.

·     Cancellation within 24 hours of your appointment or not showing up at all will incur a $50 fee. We appreciate your understanding and cooperation in this matter.

Refund Policy

·     Refunds are only applicable on faulty products. Pre-paid treatments are non-transferrable and non-refundable

·     Treatment results vary between individuals. We are not responsible for how your body responds to a product when the recommended therapeutic dose is administered, and the product is functional.